RHALYNS SHIPPING & DELIVERY TERMS

Single Package or Multiple Package?

We ship every product in your order summary as a separate package, so you don’t need to panic that you are missing some products from your current delivery. You will receive all the products in the given shipping time frame with the different packages. Please write to us at support@rhalyns.com if you haven’t received the product at all in the given shipping time frame.

Shipping Options:

We have different shipping options to choose.

We offer standard FREE SHIPPING on all products in our store. Usually, the estimated delivery time is 12 to 28 days. We will provide you with a tracking number when available.

We also offer expedited shipping that the customer can request sending us an email to support@rhalyns.com (tracking availability & shipping cost varies depending on the method chosen).

You can track your order on our website using the below link

https://rhalyns.com.aftership.com/[tracking#]

Free Shipping:

Estimated Delivery Time to USA: 12 to 28 days (with tracking).

Estimated Delivery Time to UK: 12 to 32 days (with tracking).

Estimated Delivery Time to AU: 12 to 36 days (with tracking).

Estimated Delivery Time – rest of the world: 15 to 35 days  (with tracking).

Please, note that these are estimated delivery times only. Therefore Rhalyn’s is not guaranteeing any exact delivery dates. But we promise of your product delivery for sure. We will do 100% refund if you haven’t received the product within the time frame.

For customers who have chosen our Free Shipping option, please bear in mind that we will only provide you Tracking Number as Proof of Shipping. If after 28 days (USA), 32 days (UK), and 35 days (elsewhere) you still haven’t received your order, you can email us at support@rhalyns.com, and we will do a full refund, if you decide not to keep the product

Refund will be processed after customer return the item and item is received by our return department and processed.

* Customer is responsible for all shipping costs in case of returning an item, other than a defective product.

Shipping Process

Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to customers all over the world for free, ensuring that we provide the very highest levels of responsiveness to you at all times.

When ordering multiple items, you may receive separate shipments.

The time frame for order delivery is divided into two parts:

Processing time: Order verification, tailoring, quality check, and packaging. All orders are sent to the manufacturer for dispatch within 24 hours after the order is placed. The manufacturer will then process your order, which takes an additional 2–4 days.

Shipping time for Quick Shipping: US orders are shipped by e-packet, which is a US Postal Service product. After processing and leaving the warehouse, items usually take between 12 to 28 days to arrive at their destination but can take longer from time to time, especially during the Christmas holiday season.

Please allow these 12 to 28 days (USA) for your order to arrive. For other locations see dlivery time section above.

Support

Contact us at support@rhalyns.com if you have any concerns. We are environmentally friendly and try to use as little packaging as possible while ensuring protection for your orders.

By purchasing in our website, you agree with the terms above, and also with our Terms & Conditions.

RHALYNS.COM